Our Aims

To provide high quality, safe, professional primary health care services to our patients within the NHS.

To work in partnership with our patients, their families and carers towards a positive experience and understanding, involving them in decision making about their treatment and care. 

To treat patients as individuals and with the same respect we would want for ourselves or a member of our families, listening and supporting people to express their needs and wants and enabling people to maintain the maximum possible level of independence, choice and control. 

To focus on disease prevention by promoting health and wellbeing

To work in partnership with other agencies to tackle the causes of, as well as provide the treatment for ill health and where appropriate involve other professionals in the care of our patients. 

To encourage our patients to communicate with us by joining our patient forum, talking to us, participating in surveys, and feeding back on the services that we offer. 

To ensure all staff have the competency and motivation to deliver the required standards of care ensuring that all members of the team have the right skills and training to carry out their duties competently. 

To take care of our staff offering them support to do their jobs and to protect them against abuse. 

To provide our patients and staff with an environment that is safe and friendly. 

To operate on a financially sound basis to ensure to longevity of our service to both our staff and patients. 

To be an organisation that continually improves what we are able to offer patients as guidance evolves.