Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account
- via email – [email protected]
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take repeat prescription requests over the phone.
Your medications
Repeat Medication
Please allow at least 48 hours for all repeat prescription requests to be completed including urgent requests. Please make a request five days before you run out of medication. If the item is requested early please provide a reason. If you have run out of medication you can speak to your pharmacy to see if they are able to issue an emergency supply.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Electronic Prescribing
Electronic prescribing is when your prescriptions are sent directly to your pharmacy of choice. This speeds up the process to help you get your prescription as soon a possible. It also means prescriptions cannot be lost. You just need to tell the practice the name and address of the Pharmacy you would like to collect your prescriptions from. Alternatively you can ask your pharmacy to set this up on your behalf. You don’t need a computer to use this service and can change your nomination or cancel it and get a paper prescription at any time.
Collecting your prescription
You can usually collect your prescription from the pharmacy within 2 working days after you have ordered it, if it is a repeat medication.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to our pharmacist about your prescription please call after 9am. Alternatively you can email [email protected] and we will aim to respond within 72hrs.
Prescription charges
Find out more about prescription charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Pharmacies
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses and in certain instances provide medication without a prescription. Most pharmacies are open until late and at weekends. You do not need an appointment. They may have a private consultation room where you can discuss issues with pharmacy staff without being overheard